Frequently Asked Questions
Everything you need to know about Yongoy
Sofa shampooing is separate unless explicitly included in your selected package or add-ons.
Only the cabinet-interior package covers agreed internal surfaces; please empty them before arrival.
Yes. Choose the listed single-, two- or three-bathroom package according to the rooms required.
Mattress dry vacuuming or wet shampooing must be selected as a separate listed service or agreed add-on.
No. Upholstery dry vacuuming or wet shampooing is priced separately unless explicitly selected.
The sofa packages are per seat. Confirm the seat quantity when booking.
No. The current package is a monthly subscription with weekly cleaning; confirm the actual visit schedule with the team.
For the standard commercial scope, choose furnished or unfurnished and the correct area band: up to 500, 501–700, 701–1000, 1001–1500 or 1501–2000 sq ft. Each band has a fixed price, not a per-square-foot multiplication. Areas above 2000 sq ft need a quote.
For the standard commercial scope, choose furnished or unfurnished and the correct area band: up to 500, 501–700, 701–1000, 1001–1500 or 1501–2000 sq ft. Each band has a fixed price, not a per-square-foot multiplication. Areas above 2000 sq ft need a quote.
For the standard commercial scope, choose furnished or unfurnished and the correct area band: up to 500, 501–700, 701–1000, 1001–1500 or 1501–2000 sq ft. Each band has a fixed price, not a per-square-foot multiplication. Areas above 2000 sq ft need a quote.
For the standard commercial scope, choose furnished or unfurnished and the correct area band: up to 500, 501–700, 701–1000, 1001–1500 or 1501–2000 sq ft. Each band has a fixed price, not a per-square-foot multiplication. Areas above 2000 sq ft need a quote.
This specialized service needs a site-specific quote. The supplied worksheet does not set a dedicated rate for this service, so we do not apply an unrelated office rate. Share the area, condition and requirements for assessment.
This specialized service needs a site-specific quote. The supplied worksheet does not set a dedicated rate for this service, so we do not apply an unrelated office rate. Share the area, condition and requirements for assessment.
This specialized service needs a site-specific quote. The supplied worksheet does not set a dedicated rate for this service, so we do not apply an unrelated office rate. Share the area, condition and requirements for assessment.
This specialized service needs a site-specific quote. The supplied worksheet does not set a dedicated rate for this service, so we do not apply an unrelated office rate. Share the area, condition and requirements for assessment.
This specialized service needs a site-specific quote. The supplied worksheet does not set a dedicated rate for this service, so we do not apply an unrelated office rate. Share the area, condition and requirements for assessment.
No! Yongoy professionals carry heavy-duty industrial vacuum cleaners, single-disc floor scrubbers, steam machines, and Taski eco-friendly cleaning solutions.
Choose the actual studio/BHK or villa package and furnished status; contact us if the layout falls outside the listed options.
No. Cleaning accessible exteriors is different from dismantling or servicing a chimney.
Removability depends on the material and whether the mark is buildup or permanent surface damage.
No. Cleaning is separate from sorting clothing or personal storage.
We clean accessible surrounding surfaces; internal components and dismantling are excluded.
No. Suitability depends on the material and its care instructions; share details before confirming a wet treatment.
It covers the agreed recurring upkeep checklist. Intensive deep cleaning and specialist treatments are separate unless expressly included.
Workstations are ₹99 per station, inside glass ₹8.90 per sq ft, carpet wet shampoo ₹7.90 per sq ft and chairs ₹99 per chair. These are separate from included dry vacuuming and depend on the quantity selected.
Workstations are ₹99 per station, inside glass ₹8.90 per sq ft, carpet wet shampoo ₹7.90 per sq ft and chairs ₹99 per chair. These are separate from included dry vacuuming and depend on the quantity selected.
Workstations are ₹99 per station, inside glass ₹8.90 per sq ft, carpet wet shampoo ₹7.90 per sq ft and chairs ₹99 per chair. These are separate from included dry vacuuming and depend on the quantity selected.
Workstations are ₹99 per station, inside glass ₹8.90 per sq ft, carpet wet shampoo ₹7.90 per sq ft and chairs ₹99 per chair. These are separate from included dry vacuuming and depend on the quantity selected.
Workstations are ₹99 per station, inside glass ₹8.90 per sq ft, carpet wet shampoo ₹7.90 per sq ft and chairs ₹99 per chair. These are separate from included dry vacuuming and depend on the quantity selected.
Workstations are ₹99 per station, inside glass ₹8.90 per sq ft, carpet wet shampoo ₹7.90 per sq ft and chairs ₹99 per chair. These are separate from included dry vacuuming and depend on the quantity selected.
Workstations are ₹99 per station, inside glass ₹8.90 per sq ft, carpet wet shampoo ₹7.90 per sq ft and chairs ₹99 per chair. These are separate from included dry vacuuming and depend on the quantity selected.
Workstations are ₹99 per station, inside glass ₹8.90 per sq ft, carpet wet shampoo ₹7.90 per sq ft and chairs ₹99 per chair. These are separate from included dry vacuuming and depend on the quantity selected.
Workstations are ₹99 per station, inside glass ₹8.90 per sq ft, carpet wet shampoo ₹7.90 per sq ft and chairs ₹99 per chair. These are separate from included dry vacuuming and depend on the quantity selected.
Every professional undergoes mandatory Aadhaar Police Verification, address verification, and practical cleaning training before joining.
No. Exterior facade cleaning, server and internal IT cleaning, hazardous waste disposal and pest control are excluded.
No. Exterior facade cleaning, server and internal IT cleaning, hazardous waste disposal and pest control are excluded.
No. Exterior facade cleaning, server and internal IT cleaning, hazardous waste disposal and pest control are excluded.
No. Exterior facade cleaning, server and internal IT cleaning, hazardous waste disposal and pest control are excluded.
No. Exterior facade cleaning, server and internal IT cleaning, hazardous waste disposal and pest control are excluded.
No. Exterior facade cleaning, server and internal IT cleaning, hazardous waste disposal and pest control are excluded.
No. Exterior facade cleaning, server and internal IT cleaning, hazardous waste disposal and pest control are excluded.
No. Exterior facade cleaning, server and internal IT cleaning, hazardous waste disposal and pest control are excluded.
No. Exterior facade cleaning, server and internal IT cleaning, hazardous waste disposal and pest control are excluded.
We offer a 100% Satisfaction Guarantee. If any area is missed, notify us within 24 hours and we will re-clean it free of charge.
We offer cleaning for offices, showrooms, clinics, cloud kitchens, cafes, restaurants, PGs, coaching centers, playschools and play areas. Share the type of premises and the tasks required so we can confirm a suitable scope.
Use Get Quote on the relevant service page or contact us at +91 93-1919-3234. Include your location, approximate floor area, photographs, preferred timing and the areas you want covered. Pricing is confirmed for the agreed scope.
Tell us the property type, approximate size, furnished or vacant status, number of rooms or facilities and any difficult buildup. Mention lift access, parking, water availability and sensitive surfaces so the team can plan the visit.
Regular cleaning maintains frequently used surfaces and visible areas. Deep cleaning addresses a more detailed agreed checklist, such as accessible edges, accumulated grime and specific floor or surface treatments. Exact inclusions depend on the selected service.
Yes, we can discuss both furnished and vacant properties. Tell us about furniture, personal belongings and access limitations. Moving heavy furniture or cleaning inside storage must be agreed separately.
Share your preferred time and operating hours when requesting a quote. The team will confirm availability and a work sequence suitable for your site before the visit is booked.
Duration depends on area, condition, furniture, access and the tasks selected. We can discuss an estimate after reviewing your requirements. Upholstery and other wet treatments may require additional drying time.
Secure valuables and documents, clear the agreed work surfaces and arrange authorized access. Remove exposed food from kitchen work areas and tell the team about delicate materials, damaged fittings and equipment that must not be touched.
Not automatically. Carpet treatment and fabric-chair or sofa shampooing may require separate assessment, equipment and drying time. Ask for these tasks to be listed explicitly in your quote.
The agreed scope can include accessible worktops, cooking-line exteriors, sinks, backsplashes, floors and dining areas. Appliance dismantling, gas work, duct interiors and grease-trap servicing are separate tasks unless explicitly arranged.
No. Our clinic cleaning focuses on agreed housekeeping surfaces, waiting areas, floors and washrooms. Medical instrument sterilization, clinical procedures and biomedical waste handling are outside this service.
Share the school timetable and preferred access window with us. We can discuss cleaning activity tables, accessible toy surfaces and suitable play mats, allowing areas to dry before reopening. Materials and access arrangements are confirmed in advance.
Yes. We can discuss shared lounges, classrooms, desks, corridors, stairways, washrooms and pantry areas. Private-room access and personal belongings should be managed by an authorized representative.
Results depend on the material, type of mark and previous damage. Scratches, etching, discoloration and permanent stains may not respond to cleaning. Share photographs and request an assessment before agreeing to a specialist treatment.
Arrange an authorized adult or site representative for access, instructions and the final walkthrough. Tell us in advance about security rules or areas that require an escort.
Free cancellation or rescheduling is available up to two hours before the scheduled arrival, subject to the booking terms. For requests closer to arrival, contact support at +91 93-1919-3234 so the team can advise.
Pricing depends on the selected package or the agreed commercial scope, property size, condition and any approved add-ons. Confirm the tasks and quote before booking; a custom-quote service does not have a fixed online estimate.
Contact us with your exact locality and preferred date. We serve locations across Delhi NCR, and the team will confirm coverage and availability for your address before booking.
Yes, share the spaces, footfall and preferred frequency so we can discuss an ongoing plan. The schedule, inclusions and price should be agreed for your site rather than assumed from a one-time deep-cleaning quote.
Walk through the agreed areas with the team, compare the result with your scope and point out missed spots. Ask about drying and surface-care instructions before using any freshly treated furnishings or floors.
